01
Robocalls and robotexts
FCC rules address calls and texts that use regulated automated dialing technology or artificial and prerecorded voices. Whether consent is needed depends on the message, technology, recipient, and available exemption.
- AI-generated voices count as artificial or prerecorded voices
- Telemarketing messages often face stricter consent requirements
- A single nonmarketing opt-out confirmation may be permitted
02
Stopping future messages
Consumers may revoke consent through reasonable methods. Covered callers and texters generally must process revocation or company-specific Do Not Call requests within a reasonable period, not exceeding 10 business days.
03
What an FCC complaint does
An FCC complaint gives regulators information they can use for enforcement and policy work. Filing a complaint does not itself award damages or guarantee an individual investigation. Keep your confirmation and your original call or text records.
Sources and updates
Last reviewed: September 2026
This page is written from official federal material. Rules change, and agencies update their guidance—check the primary sources below for the current version.
Educational information only. Not legal advice, and not a substitute for consulting a licensed attorney about your situation. Need a term explained? Read the plain-language glossary.